Conquering the caseload peak - how small changes can lead to great achievements.

This session was recorded during the SPVS VMG Congress on the 13th May 2022.
In addition to traversing the terrain of chronic staffing resource shortages and withstanding the onslaught of the pandemic, the veterinary professions in the UK were then hit with a tidal wave of new pets. Caseload increases of 50% faced diminished and fatigued teams. Fortunately, veterinary teams are problem-solvers and solution-finders. We innovate, we improve, we learn and we share. What we have learnt are new ways of working, born out of necessity, to address the caseload: staffing imbalance. In this session we discuss how system and process changes can significantly reduce the time it takes to perform our roles, how we can implement and measure these changes, making sure we can get to the other side of the caseload peak successfully.
View the transcript here.
 
Speaker: Dr Laura Playforth BVM&S MSc Adv HCP (Open) MRCVS, Vice-Chair of QIAB
Laura qualified from the University of Edinburgh in 1999. After working in a variety of small animal practices in Yorkshire for eight years, she moved into Emergency and Critical Care as a Senior Veterinary Surgeon at Vets Now. In the early part of her career at Vets Now, Laura successfully led three different out-of-hours emergency clinics, before being promoted to the role of District Vet and then on to the Head of Veterinary Standards role. Today, she is Vets Now’s Professional Standards Director and is responsible for driving clinical and professional standards. She has extensive experience in utilising clinical benchmarking, governance and guidelines in order to embed best practice across the company's network. More recent developments Laura and her team have led have focused on patient safety, the use of checklists and significant event review reporting. Laura also works closely with the Vets Now marketing department on a wide variety of digital content, media and PR work. Laura has an MSc in advancing healthcare practice with the Open University, which aims to develop skills in evidence-based practice, policy development and innovation to facilitate sustainable improvements in care quality. She hopes to bring a fresh and open mind to the QIAB, drawing on more than a decade of experience of clinical leadership in a nationwide provider of first-opinion emergency and critical care.

What is the Antibiotic Amnesty?

Pam Mosedale speaks with Fergus Allerton about the upcoming Antibiotic Amnesty. Learn more about the amnesty and how you can get involved at rcvsknowledge.org/amnesty 
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VetTeamAMR: Engaging with the Medicine Hub and using SMART goals to improve antimicrobial use

VetTeamAMR Project Manager Lucy Coyne speaks to Farm Vet Champion Lucy Coyne about Rose Willis about how she inspired her practice team and clients to engage with the Medicine Hub and how SMART goals can be used to motivate the team.
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QI Boxset: Getting started with Quality Improvement (QI) for farm practices

In this podcast, Pam Mosedale chats with Mel McPherson about how farm practices can get started with Quality Improvement (QI). 
This podcast was recorded for the QI Boxset- Series 1: Episode 2: Getting started with Quality Improvement.
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What matters to you? An antidote for burnout

This session was recorded during the SPVS VMG Congress on the 13th May 2022.
*Please note, there is a short pause in the presentation at 15:24 while the sound technician fixes some feedback and Mark Moreton's microphone level*
With more demanding priorities to deliver the best possible care whilst dealing with the consequences of COVID-19 and Brexit, it's no wonder that veterinary professionals are concerned with stress and burnout within the profession. Human healthcare has seen similar challenges and various teams around the world have been using the 'Joy in work' framework to battle burnout and stay fulfilled professionally. Angie and her team have been trialling this framework in veterinary settings, learning which steps help connect veterinary teams in meaning and purpose, with the aim of improving satisfaction and even feeling a buzz from their work. They have seen that it is not only possible, it can be a fundamental step to ensuring continued excellence in patient care and client experiences, even in these challenging times.
Download the 'What matters to you - Conversation guide for leaders'  
Download the transcript 
 
Featuring:-
- Angela Rayner, BVM&S PgDipPSHCF MRCVS, Director of Quality Improvement for CVS Group and a small animal GP vet. She won an RCVS Knowledge QI Award for improvements made in controlled drugs auditing and is Co-clinical Lead for their Antibiotic Stewardship Audit.
- Mark Moreton, BVetMED MRCVS, Small Animal GP Vet and a Hub Clinical Lead for CVS.

QI Boxset: How I got started with clinical audit. Lesley Moore.

In this podcast, Lesley Moore RVN, Principle Nurse Manager at Vets Now Macclesfield speaks with Pam Mosedale about an audit that improved general anaesthetic monitoring in an emergency setting. 
The nursing team won a Knowledge Award for their work. 
Read their case example here.
Read the transcript.

Reflections on lambing with Fiona Lovatt and Emily Gascoigne

Farm Vet Champions Clinical Lead, Fiona Lovatt speaks with Farm Vet Champion and Veterinary Surgeon, Emily Gascoigne about responsible antimicrobial use at lambing time. 
Read the transcript here.

QI Boxset: Lucy Coyne introduces VetTeamAMR

In this episode of the QI Boxset, VetTeamAMR Project Manager Lucy Coyne introduces a new initiative that champions the responsible use of antimicrobials within companion animal, farm animal, and equine veterinary teams.
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QI Boxset: How clinical governance and QI fit into the RCVS PSS. Anne Lawson & Pam Mosedale

In this episode from QI Boxset series one, Pam Mosedale, our QI Clinical Lead, chats with Anne Lawson, PSS Assessor, about how clinical governance and Quality Improvement fit into the RCVS Practice Standards Scheme.
 
Read the transcript. 
 
Access this podcast as a webinar, and explore the rest of the QI Boxset on RCVS Knowledge's Learn platform. 

VetTeamAMR: Responsible antimicrobial use in backyard poultry

VetTeamAMR Project Manager, Lucy Coyne. speaks with Dr Henrietta Kodilinye-Sims about Farm Vet Champions and the responsible use of antimicrobials in poultry medicine.
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Learn more about VetTeamAMR