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Evidence suggests that incivility can increase errors and have a knock-on domino effect that impacts the whole team.

In this podcast, Professional Standards Director at Vets Now Laura Playforth discusses how incivility can impact patient care and outcomes.

Access the transcript here.

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Evidence suggests that incivility can increase errors and have a knock-on domino effect that impacts the whole team.

In this podcast, Professional Standards Director at Vets Now Laura Playforth discusses how incivility can impact patient care and outcomes.

Access the transcript here.