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Listen to Pam Mosedale, QI Clinical Lead, chat to Jo Civil about her role as a veterinary receptionist and Quality Improvement officer within practice.

This podcast was recorded for the QI Boxset- Series 1: Episode 2: Getting started with Quality Improvement.

Read the transcript.

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Listen to Pam Mosedale, QI Clinical Lead, chat to Jo Civil about her role as a veterinary receptionist and Quality Improvement officer within practice.

This podcast was recorded for the QI Boxset- Series 1: Episode 2: Getting started with Quality Improvement.

Read the transcript.

QI Boxset - How the reception team can get involved in Quality Improvement.

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